To educate the public and legislative officials to save lives and aid in improving the 911 operations in rural communities across America. Educate the public and government officials on 911 system deficiencies plaguing rural communities and gain their support to save lives by addressing the challenges.
Executive Team Objective
Develop strategies and priorities in gaining support from officials who can influence positive change to the broken Rural 911 emergency systems across the country.
Executive Leadership Team (bios below)
Sherry Herzing Ron Hicks Devon Clary Heather Joyner Lewis Mustian Lynn Cisar Pat Montross
Rena Hussey, Secretary Pat Montross, Treasurer
Bios for Executive Leadership Team
Sherry Herzing– Retired medical management professional skilled in operations efficiency revenue maximization and customer service excellence. Community service includes founding of the 911 Community Task Force; communications for the Lake Gaston Ladies Club and Ebony Volunteer Fire Department, former President of Siouan Shores Association, organizer of the Sisters in Siouan Shores Association promoting neighbors helping neighbors.
Ron Hicks– Ron currently coaches and provides leadership services to senior managers in the federal government. Ron’s progressive career includes management and leadership positions at the Department of Treasury and US Department of Agriculture. After earning his Juris Doctorate Degree from Catholic University’s Columbus School of Law, he began his career at the National Treasury Employees Union (NTEU) serving as a legal representative. Ron currently serves as Operations Manager for the LKG 911 Community Task Force.
Devon Clary– Director of Emergency Communications for the Brunswick County Sheriff’s Office where she is also a tactical medic for the Special Response Team (SRT). She has a distinguished career in emergency medical services (including air medical) and telecommunications having held a variety of progressively more responsible positions in a volunteer and career capacity. Devon volunteered with Central Volunteer Rescue Squad in Gasburg, Virginia where she achieved certification as a Critical Care Paramedic, held several leadership roles, and assisted in securing funding for the organization through grant writing efforts. In addition, Devon has a Master of Science Degree in vocational education and enjoys teaching across all emergency medical services and telecommunications disciplines as well as at state conferences.
Heather Joyner– Professional with over two decades of experience from the front lines of dispatching to public safety answering point (PSAP) management and consulting. Heather is a leader in public safety telecommunicator training and leadership development. She is the creator and president of The PSAP Consultant, LLC, which offers consulting services in PSAP training, succession planning and professional development. Heather has a degree in criminal justice and is employed as the Assistant 911 Director of Franklin County Emergency Communications Center located in Louisburg, North Carolina.
Lewis Mustian– Retired Vice President, Corporate Account Sales after a long career with Estes Express Line where he grew revenues $179 million to $4.4 billion and improved profitability to record levels. A native of Warrenton, NC, he has a degree in Transportation and Physical Distribution Management from the University of Richmond. Lewis is active with City of Hope and University of Rochester Cancer research teams as a patient advocate, Lake Gaston Safety Committee, the LKG 911 Community Task Force and is working with Warren County to re-establish their Citizens Emergency Response Team (CERT).
Lynn Cisar– Retired professional with a progressive career in business management in the information technology industry. She currently serves as media lead for the LKG 911 Community Task Force and is an officer for the Lake Country Marine Corps League Detachment #1085, also coordinating their fundraisers and PR. She organized the Lake Gaston Property and Homeowner Association Network of Virginia, an information sharing network focused on Community Association law and operations. Lynn has also served as president of the Great Creek Landing POA, Inc. and volunteered for the Red Cross to help with recruitment and fundraising.
Pat Montross– Retired business manager for a large utility corporation with accountability for budgeting, contracts and logistics. In this capacity she organized and developed a multimillion-dollar travel organization. Pat enjoyed a progressive career in financial and business management. She currently serves as Treasurer for the LKG 911 Community Task Force and for the past 10 years served as Treasurer/Secretary of the Whippoorwill Hills Homeowners Association.