- Co-developed recommendations approved by the VA General Assembly to improve the existing 911 system. Participate on the Regional Advisory Committee (RAC) tasked to implement the 14 recommendations.
- Sponsored the first meeting of all five county Lake Gaston 911 emergency services stakeholders to identify issues and solve problems and continue to meet regularly.
- Educated over 10,000 Lake Gaston citizens preparing them before needing 911 help.
- Launched area awareness of precision locating app: what3words.
- Recruited resources to develop an interactive lake map that displays all five counties and two states surrounding Lake Gaston which is now integrated into all five county public safety answering point PSAP.
- Developed and implemented a free 2-hour CPR/AED and first-aid workshop for residents in the five county area.
- Aligned with the Lake Gaston Water Safety Council and Lake Gaston Association (LGA) jointly the same 911 safety message.
- Partnerships with local nonprofit to provide reflective signs to those in need.
- Sponsored program to install signage on all bridges that cross over Lake Gaston. Signs are visible to those on the lake and contain road name and county.
- Developed program to provide reflective dock signs, linked to physical addresses and uploaded to area 911 call centers to provide location detail for rescue.
- Launched appreciation program for area first responders.