The lack of cell towers in rural areas impact proper 911 call routing, especially where county and state borders come together. Wireless emergency calls are commonly misrouted to the wrong PSAP (911 Call Center) causing the loss of precious time getting the emergency caller to the correct jurisdiction, so help can be dispatched.
If you are using a Voice over Internet Protocol (VoIP) phone service, please be sure your provider has your physical address on record.
ALWAYS DIAL 9-1-1 FIRST – If your cell phone call gets misrouted, each county around Lake Gaston has a non-emergency phone number to call. These non-emergency numbers, are alternate direct dial to the correct jurisdiction for 911 help.
- Brunswick County, VA – 434-848-3133
- Mecklenburg County, VA – 434-738-0028
- Halifax County, NC – 252-583-7051
- Northampton County, NC – 252-574-1041
- Warren County, NC – 252-257-3456