Wireless calls to 911 emergency service are commonly misrouted to the wrong PSAP (911 Call Center) where geographic areas share county and state borders. The current 911 system is configured to route wireless 911 calls to the PSAP based on the location of the cell tower. Critical seconds are lost trying to identify the caller’s location when they are not within the PSAP’s jurisdiction.
If you do not have a landline, but use a Voice over Internet Protocol (VoIP) phone service, please be sure your provider has your actual physical location on record.
ALWAYS DIAL 9-1-1 FIRST – If your cell phone call gets misdirected, each county around Lake Gaston has a non-emergency phone number to call. Although these are the non-emergency numbers, they are the alternate direct dial to the correct jurisdiction for 911 help.
- Brunswick County, VA – 434-848-3133
- Mecklenburg County, VA – 434-738-0028
- Halifax County, NC – 252-583-7051
- Northampton County, NC – 252-574-1041
- Warren County, NC – 252-257-3456